The paper aims at: (i) highlighting the main characteristics of the servitization strategies pursued by manufacturing firms; (ii) analyzing the drivers of profitability in manufacturing businesses, dealing with servitization; (iii) identifying the role of the management control systems to support the strategy implementation. The literature review is followed by the presentation of the Alfa case study, that served as a base to discuss the role of strategic management control systems to cope with product service system (PSS) and servitization.
The role of strategic cost management in serivitization strategy
PISTONI, ANNA ISIDE EUFEMIA
2012-01-01
Abstract
The paper aims at: (i) highlighting the main characteristics of the servitization strategies pursued by manufacturing firms; (ii) analyzing the drivers of profitability in manufacturing businesses, dealing with servitization; (iii) identifying the role of the management control systems to support the strategy implementation. The literature review is followed by the presentation of the Alfa case study, that served as a base to discuss the role of strategic management control systems to cope with product service system (PSS) and servitization.File | Dimensione | Formato | |
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