Time and Cost are most often in industry the two main (often solely) dimensions of analysis against which a project is monitored and controlled, excluding other possible dimensions such as Quality, Risks, impact on society and Stakeholders’ viewpoints in a broader sense. Another issue of interest is the proper amount of measures and indicators to implement in an organization to optimizing the tradeoff between the cost of quality and the cost of non quality. How can multiple concurrent control mechanisms across several dimensions of analysis be balanced? The approach of Balancing Multiple Perspectives (BMP) has been designed to help project managers choose a set of project indicators from several concurrent viewpoints. After gathering experiences from Canada, Germany, Turkey and Spain, this paper presents the results from a new BMP application in Italy, using a list of 14 candidate measures interviewing a double set of respondents from academy. Lessons learned are presented, considering the impact that knowledge from universities newbies can bring into ICT organizations.

Suggestions for Improving Measurement Plans: a BMP application in Italy

LAVAZZA, LUIGI ANTONIO
2010

Abstract

Time and Cost are most often in industry the two main (often solely) dimensions of analysis against which a project is monitored and controlled, excluding other possible dimensions such as Quality, Risks, impact on society and Stakeholders’ viewpoints in a broader sense. Another issue of interest is the proper amount of measures and indicators to implement in an organization to optimizing the tradeoff between the cost of quality and the cost of non quality. How can multiple concurrent control mechanisms across several dimensions of analysis be balanced? The approach of Balancing Multiple Perspectives (BMP) has been designed to help project managers choose a set of project indicators from several concurrent viewpoints. After gathering experiences from Canada, Germany, Turkey and Spain, this paper presents the results from a new BMP application in Italy, using a list of 14 candidate measures interviewing a double set of respondents from academy. Lessons learned are presented, considering the impact that knowledge from universities newbies can bring into ICT organizations.
9783832296186
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11383/1718780
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