Recent changes in work organization have greatly expanded the service industry, where stress perception appears to be the major factor of discomfort. Job stress remains a critical issue in occupational exposure assessments.
[Job stress in the service industry. Evaluation of the Italian version of the Job Content Questionnaire]
FERRARIO, MARCO MARIO ANGELO;BORCHINI, ROSSANA;
2005-01-01
Abstract
Recent changes in work organization have greatly expanded the service industry, where stress perception appears to be the major factor of discomfort. Job stress remains a critical issue in occupational exposure assessments.
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