Background: The contemporary scientific literature documents a lack of attention toward the act of consoling put into practice by health care professionals (HCPs) in hospice services. Objective: To describe the act of consoling and its meaning for hospice-employed HCPs. Design: A multicenter observational survey study was performed through a paper-based questionnaire. Subjects: The study was sent to the directors of 10 hospices in Northern Italy and distributed to 232 HCPs. Results: A total of 218 HCPs responded (94%). The results showed that most HCPs consider the practice of consoling to be essential to their profession, but they also underscored the extreme complexity of the process. Conclusion: The act of consoling is not simply a professional duty defined in contractual clauses. Rather, it is a set of specific communicative practices and skills required of HCPs.

Act of Consoling Helps Those Who Console: A Multicenter Observational Survey Study in Hospice Services

Montaguti E.;Gasparetto A.;Grossi A. A.;Petrini C.;Picozzi M.
2021

Abstract

Background: The contemporary scientific literature documents a lack of attention toward the act of consoling put into practice by health care professionals (HCPs) in hospice services. Objective: To describe the act of consoling and its meaning for hospice-employed HCPs. Design: A multicenter observational survey study was performed through a paper-based questionnaire. Subjects: The study was sent to the directors of 10 hospices in Northern Italy and distributed to 232 HCPs. Results: A total of 218 HCPs responded (94%). The results showed that most HCPs consider the practice of consoling to be essential to their profession, but they also underscored the extreme complexity of the process. Conclusion: The act of consoling is not simply a professional duty defined in contractual clauses. Rather, it is a set of specific communicative practices and skills required of HCPs.
comfort care; communication; consolation; hospice; Communication; Health Personnel; Humans; Surveys and Questionnaires; Hospice Care; Hospices
Nicoli, F.; Montaguti, E.; Gasparetto, A.; Zaninetta, G.; Grossi, A. A.; Mangeri, G.; Miccinesi, G.; Petrini, C.; Picozzi, M.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11383/2115667
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