GQM has proven itself useful in supporting the definition and execution of software measurement plans. However, GQM has not been as effective in supporting the need for linking software measurement goals to higher-level goals, which typically originate in the business world. Hence, the GQM+Strategies technique was proposed to explicitly linking software measurement goals to the business world. However, little attention was given to the description of the business world. In this paper, we propose a method to precisely describe the business domain and its characteristics, the business goals, the strategies, their relationships with the software activities carried out to support the strategies, and how strategies are selected. We propose a way to firstly describe the business world, including business and software processes, and secondly to specify the measurements to be carried out. The proposed approach has been applied to a case proposed in the literature. The proposed approach proved very effective in supporting the investigation and descriptions of the business world. The creation of measurement plans according to the GQM+Strategies technique was greatly eased.
Aligning Business and Software Processes: GQM+Strategies Revisited
Luigi Lavazza
;Sandro Morasca;Davide Tosi
2025-01-01
Abstract
GQM has proven itself useful in supporting the definition and execution of software measurement plans. However, GQM has not been as effective in supporting the need for linking software measurement goals to higher-level goals, which typically originate in the business world. Hence, the GQM+Strategies technique was proposed to explicitly linking software measurement goals to the business world. However, little attention was given to the description of the business world. In this paper, we propose a method to precisely describe the business domain and its characteristics, the business goals, the strategies, their relationships with the software activities carried out to support the strategies, and how strategies are selected. We propose a way to firstly describe the business world, including business and software processes, and secondly to specify the measurements to be carried out. The proposed approach has been applied to a case proposed in the literature. The proposed approach proved very effective in supporting the investigation and descriptions of the business world. The creation of measurement plans according to the GQM+Strategies technique was greatly eased.
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
